Site-wide live-chat widget served from the self-hosted Chatwoot at
destek.sase.tr, with verified user identity and vehicle context.
- apps/web: lib/chatwoot.ts loads the SDK lazily (mirrors the PostHog
init pattern), init in main.tsx, identify logged-in users in __root
via a server-computed HMAC, and attach the viewed vehicle (VIN/brand/
model) as contact custom attributes on the vehicle detail page.
- apps/api: GET /api/chatwoot/identity (AuthGuard-protected) returns
HMAC-SHA256(user.id) so the widget can use verified identity.
- env: VITE_CHATWOOT_BASE_URL + VITE_CHATWOOT_WEBSITE_TOKEN (build-time,
wired through docker-compose.coolify.yml build args + Dockerfile ARG)
and CHATWOOT_HMAC_TOKEN (api runtime). All optional — widget and
endpoint no-op when unset.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>